.kb-customer-dock{position:fixed;right:18px;bottom:18px;z-index:80;width:min(360px,calc(100vw - 28px));font-family:Arial,"Noto Sans Thai",sans-serif;background:#0d1726;color:#f8fafc;border:1px solid rgba(148,163,184,.28);border-radius:18px;box-shadow:0 18px 50px rgba(15,23,42,.28);overflow:hidden}.kb-customer-dock *{box-sizing:border-box}.kb-customer-dock-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid rgba(148,163,184,.18)}.kb-customer-dock-head strong{font-size:14px}.kb-customer-dock-head button{border:0;background:transparent;color:#94a3b8;font-size:18px;cursor:pointer}.kb-customer-dock-body{padding:14px 16px}.kb-customer-dock-state{font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:#93c5fd;margin-bottom:7px}.kb-customer-dock-title{font-size:16px;font-weight:800;line-height:1.35}.kb-customer-dock-note{margin:6px 0 12px;color:#cbd5e1;font-size:13px;line-height:1.5}.kb-customer-dock-actions{display:flex;gap:8px;flex-wrap:wrap}.kb-customer-dock a,.kb-customer-dock .kb-customer-action{display:inline-flex;align-items:center;justify-content:center;border-radius:11px;padding:9px 12px;font-size:13px;font-weight:800;text-decoration:none;border:1px solid rgba(255,255,255,.24);color:#fff;background:transparent}.kb-customer-dock a.kb-customer-primary{border:0;background:linear-gradient(135deg,#1769ff,#ff2f79)}.kb-customer-dock.is-collapsed .kb-customer-dock-body{display:none}.kb-customer-workspace{max-width:1120px;margin:0 auto;padding:34px 20px 76px}.kb-customer-workspace *{box-sizing:border-box}.kb-customer-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(290px,.7fr);gap:20px}.kb-customer-card{background:#fff;border:1px solid #e5eaf1;border-radius:20px;padding:22px;box-shadow:0 9px 30px rgba(15,23,42,.05)}.kb-customer-card h2,.kb-customer-card h3{margin-top:0}.kb-customer-auth-tabs{display:flex;gap:8px;margin-bottom:16px}.kb-customer-auth-tabs button{border:1px solid #d6deea;background:#fff;border-radius:999px;padding:9px 14px;font-weight:800;cursor:pointer}.kb-customer-auth-tabs button[aria-selected="true"]{background:#12233f;color:#fff;border-color:#12233f}.kb-customer-form{display:grid;gap:13px}.kb-customer-form label{display:grid;gap:6px;font-weight:700;font-size:14px}.kb-customer-form input,.kb-customer-form select{width:100%;border:1px solid #cbd5e1;border-radius:12px;padding:12px 13px;font:inherit;background:#fff}.kb-customer-form button{border:0;border-radius:12px;padding:12px 16px;background:linear-gradient(135deg,#1769ff,#ff2f79);color:#fff;font-weight:900;cursor:pointer}.kb-customer-form button:disabled{opacity:.55;cursor:wait}.kb-customer-status{font-size:14px;line-height:1.5;margin:4px 0 0}.kb-customer-status.ok{color:#087443}.kb-customer-status.bad{color:#a52a2a}.kb-customer-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:20px}.kb-customer-stat{border:1px solid #e5eaf1;border-radius:16px;padding:15px;background:#f8fafc}.kb-customer-stat small{display:block;color:#64748b;margin-bottom:5px}.kb-customer-stat strong{font-size:18px}.kb-customer-actions-list,.kb-customer-items{display:grid;gap:10px}.kb-customer-action-row,.kb-customer-item{border:1px solid #e5eaf1;border-radius:14px;padding:14px;background:#fff}.kb-customer-action-row b,.kb-customer-item b{display:block;margin-bottom:4px}.kb-customer-action-row small,.kb-customer-item small{color:#64748b}.kb-customer-item-meta{display:flex;gap:7px;flex-wrap:wrap;margin-top:8px}.kb-customer-chip{display:inline-flex;border-radius:999px;padding:5px 9px;background:#eef4ff;color:#244a86;font-size:12px;font-weight:800}.kb-customer-truth{border-radius:14px;padding:13px 14px;background:#fff7df;border:1px solid #f0d58a;font-size:13px;line-height:1.55}.kb-customer-hidden{display:none!important}@media(max-width:800px){.kb-customer-grid{grid-template-columns:1fr}.kb-customer-summary{grid-template-columns:1fr}.kb-customer-dock{right:14px;bottom:14px}}